Tristar Wins Excellence in Fleet Safety

The Road Transport and Warehousing (RTW) division of Tristar Group in the UAE was recognized as the winner of the Excellence in Fleet Safety category at the Truck & Fleet Awards 2023 ceremony held on February 1 at The Ritz-Carlton, Dubai.

The company has traveled more than 400 million kilometers without a single fatality, which was acknowledged by the judges as an extraordinary achievement in road safety. They were also impressed by the way Tristar takes care of its drivers, among other things by controlling their exhaustion, choosing safer routes, and scheduling deliveries at times when the sun is not at its brightest.

The RTW Team is also concerned with maintaining smooth client interaction and communication throughout the delivery process. A specific customer experience management plan has been put in place, concentrating on three critical components: maintaining constant customer connection, effectively resolving customer complaints, and comprehending consumer needs/feedback through customer satisfaction surveys.

Tristar trucks are kept in the best possible condition for quality and performance across the five GCC nations by adhering to OEM standards and best practices.