PROVEN TRACK RECORD
OF SAFETY

SUSTAINABLE & EFFICIENT WAY
OF CONDUCTING OUR BUSINESS

ABOUT
TRISTAR

Tristar is a fully integrated Energy Logistics business serving the downstream oil and gas industry.

Tristar has a global presence in 21 countries across the Middle East, Africa, Asia, the Pacific and the Americas.

With a proven track record of safety performance and service excellence, Tristar is a partner of choice for most national and international oil majors.

OUR VISION

To be a globally recognized energy logistics company offering best in class services, without compromising our core values and commitment to manage our business to the highest health, safety, environmental and compliance standards.

OUR MISSION

To develop and retain a qualified workforce to offer pre-eminent customer service, grow shareholder value and to place being a business for purpose on equal priority as being a business for profit.

Fully Integrated Energy Logistics Solutions Provider

Road Transport and Warehousing (RTW)

  • Surface Transport
  • Aviation Fuel
  • In-port Bunkering
  • Transportation of Cryogenics & Gases
  • HAZMAT Storage & Distribution
  • Lubricant Storage & Distribution
  • Chemical Storage

Maritime Logistics

  • Clean Petroleum Products
  • LNG & LPG
  • Dry Bulk Commodities
  • Coastal Bunkering
  • River Transport
  • Port & Agency Services

Fuel Farms

  • Clean Petroleum Products
  • Industrial Chemicals
  • Crude Oil
  • Black Oil

Remote Fuels

  • Turnkey Fuel Solution
  • Multi Modal Fuel Solution
  • Delivery of Fuel
  • BOT Solution

Commercials Fuels

  • Fuel & Lubricants Retail
  • Distribution in Africa
  • Commercial Aviation Services
  • Long-term Concessions
  • with Airports

ROAD TRANSPORT AND WAREHOUSING

Road transport of petroleum products is a key vertical for the company. International best practice in driver and vehicle management ensures that a consistent level of safe and high quality services are provided. The company offers road transport services across the GCC, Asia and Africa.

Road transport services are certified to an integrated management system covering ISO 9001, ISO 14001, ISO 45001 and ISO 39001.

Road transport operations are periodically assessed by GPCA for Gulf SQAS

WHAT WE TRANSPORT:

  • Bulk and Packed Petroleum Products
  • Industrial Chemical and Lubricant Products
  • Liquid Helium and other Industrial Gases
  • Jet and Aviation Fuel
  • Marine Gas Oil , Marine Fuel Oil and Marine Lubricants to Maritime Industry
  • Construction and Mining Products

My reason for safety...
My family

WAREHOUSING SERVICES

Tristar’s warehousing facilities are designed, built and operated to the highest international environment, health and safety standards. Operations are carried out using Oracle WMS and Blockchain Technology with enhanced RFID for goods receipt, dispatch and inventory management.

Warehouse operations are periodically assessed by GPCA for Gulf SQAS and Management Systems are certified to covering ISO 9001, ISO 14001 and ISO 45001.

Buildings are certified to LEED gold standards.

WHAT WE DO:

  • HAZMAT Storage Distribution
  • Lubricant Storage Distribution
  • Chemical Storage Distribution
  • PPE Bagging Facility
  • Re-packaging
  • Value Added Service
  • ISO Tank Cleaning Storage

DRIVER MANAGEMENT

Recruitment

Pre-screening: The pre-screening criteria intends to evaluate soft skills, technical knowledge traffic regulations, safety awareness, practical road test, and basic English reading and writing skills.

Medical Fitness: Medical fitness checks, that includes eyesight from the local authority and Tristar approved hospitals. All recruited drivers are subject to medical fitness every two years and drivers above 45 are subject to medical fitness every year.

Training and Mentoring

On-board Induction: The awareness session covering HSEQ policies, Procedure, Emergency Response, Stop Work Authority First Aid, Firefighting, Journey Plan Guidelines, Working, Driving, Rest Hours, Bulk/Pack Product Loading/Unloading, and Product Securing.

Mentoring: In-cab coaching for driving skills and abilities. Under study with senior drivers for familiarization with customer locations, loading and unloading, and documentations.

Final Evaluation

Training Evaluation: Pre and post training evaluations are conducted for their effectiveness.

HSE Passport: Evaluating the records of a driver’s training, Incident, Disciplinary Notices, PPE issuance and Appreciation/Achievement Records. Also availability of information about Emergency Numbers, Emergency Response Procedures, and Loading/Offloading Steps.

Re-training and Retention

Refresher Training: We conduct periodical refresher training through scheduled training calendar, Toolbox Talks, Quarterly Safety Meetings and Reflective Learning Sessions.

Drivers League System: Every month drivers are awarded and recognized through the Drivers’ League System. As per the system, drivers can earn points on merits like accident/compliant free month, number of near miss reported, and number of toolbox sessions attended. They can also lose points on accidents, customer complaints, traffic violations and any other disciplinary notices.

Tristar Driver Recruitment

VEHICLE MANAGEMENT

Vehicle Standards

Vehicle Selection: Tristar follows customers and local and international standards (ADR) while selecting vehicles.

Vehicle Specifications: With Low Emission Vehicles, Reverse Warning Devices, Battery with Master Switch, Intrinsically Safe Wiring, ABS/EBS Braking System, Brake Interlock, Rollover Protection and Handrails in Road Tankers, Cabin Interior which is ergonomically designed.

HSE Critical Equipment

Safety Equipment: Tristar vehicles are equipped with First Aid Box, Fire Extinguishers, Spill Kits, Reflective Cones, 3-Point Seat Belt, Head Restraint, Rollover Warning Device, Fatigue Monitoring Device, and On Board Computer/In-Vehicle Monitoring System.

Vehicle Critical Equipment: Including but not limited to PTO and Pump, API Adaptors and Bottom Valves, Hoses and Fittings, Engine Shield Protection, King Pin and 5th Wheel, Under Run Protections, Exhaust System, Manhole Covers with PV Vent Valves, Tyre, Strangler, Lights and Wiring.

Maintenance Staff

Technical Staff: Tristar employs skilled and competent maintenance personnel for undertaking maintenance of the fleet. Detailed job descriptions are available for all positions.

Training: Ongoing trainings are carried out for the maintenance team to enhance competence where a new system, equipment or vehicle is introduced.

Preventive Maintenance

Type of Maintenance: Preventive maintenance has three types, Type A – PM is performed for vehicles at the specified intervals based on the category of vehicle; Type B - PM is performed annually inspection for all vehicles to assure the road worthiness; and Type C – PM is performed annually for all attachments (tankers and trailers).

Inspection and Testing: Inspection and testing of all critical equipment are being carried out as per OEM/required interval. The driver before beginning of each shift shall carry out daily inspection of the vehicle and the checklist is duly filled and signed by the driver on completion of inspection.

Tristar Vehicle Management

JOURNEY MANAGEMENT

Fatigue Management

Fatigue Policy: Tristar developed policies on drivers’ working, driving and rest hours to ensure they do not feel fatigued while on the road.

Fatigue Monitoring: Fatigue monitoring devices are installed in the vehicle, which allows the detection of early signs of fatigue and alerts the driver and the base monitoring station for any fatigue related issue.

Route Hazard Mapping (RHM)

Authorized Route: Tristar carries out route hazard mapping of all authorized routes. The threats and control measures identified are recorded in a stipulated format along with site pictures. Authorized routes are assessed periodically to incorporate any changes on road condition in the route assessment records.

Black Spot: Black Spots are identified and clearly marked in all route hazards mapping.

Journey Planning

Journey Plan: Tristar developed the Journey Plan for the purpose of controlling the working hours, driving hours, rest hours and also ensuring authorized routes and rest points are followed.

Pre and Post Trip Briefing: Journey Supervisors conduct pre-trip briefings to inform any deviation or development of any unsafe conditions on the road and the driver also report any deviation during the post trip briefing.

Journey Monitoring

IVMS Monitoring: All vehicles are equipped with On Board Computer/In-Vehicle Monitoring System to monitor drivers’ live movement. Also ensuring that drivers are not violating set guidelines for safe driving, which includes drivers’ working hours, adhering to the speed limits, harsh braking, harsh acceleration, etc.

Road Checks: Tristar conducts regular spot checks to ensure drivers comply with company’s HSE requirements which include using only authorized routes, safe delivery, adhering to the speed limits, usage of seat belts, applying defensive driving skills, carrying unauthorized passengers, etc.

Tristar Journey Management

HSE MANAGEMENT

Risk Management

System Approach: Tristar adapted the risk based approach and follows the Plan – Do – Check – Act (PDCA) cycle for each process.

HSE Management: Tristar’s HSE Management System is designed and built on the basis of the four major pillars, which consist of 4E’s: “Education, Engineering, Enforcement, Evaluation”.

Emergency Response

Emergency Reponse Plan: Tristar developed a comprehensive Emergency Response Plan which covers all key scenarios including but not limited to Medical, Fire, Spill/Leak, Vehicle Rollover, Security Incidents, Vehicle Breakdown and Major Collapse due to adverse condition/natural disasters.

Emergency Drills: To ensure the preparedness to deal with any emergency, Tristar conducts regular emergency drills such as mock and Mega drills every year. Authorities and customers are participating in the Mega drill along with the Tristar Emergency Response Team.

Incident Management

Incident Reporting: Tristar has a 24/7 hotline to report any incident. Tristar also developed an online portal called ‘HSE Online’ for instant reporting of HSEQ incidents and NMPIs.

Incident Investigation: All the reported incidents shall be formally investigated by the respective HSEQ and Operations Teams to identify the root causes and come up with appropriate corrective actions.

Continual Improvement

APEX HSEQ and Sustainability Committee Meeting: Meeting is conducted periodically to review and analyse HSEQ performances, upcoming HSEQ events, actions to improve, and Key Performance Indicator of HSEQ and Operations.

Quarterly Safety Meeting: There is a safety meeting conducted regularly and is attended by all drivers and ground staff. Government authorities and customers are also invited to participate. Refresher on various safety and driving aspects along with learning from incidents are shared. Appreciation certificates and awards are also given to individuals based on their HSE performance during the last quarter.

Tristar Risk Management

MARITIME LOGISTICS

The shipping business now owns and/or operates 33 chemical, oil and gas tankers and bulk carriers trading globally, mostly with Oil Majors. The group has recently acquired an LNG carrier and signed firm contracts for six new build 25,000 MT DWT, IMO Type 2 Oil and Chemical tankers to be delivered in mid-2020 till early 2021.

Versatility, integrity and specialist knowledge define our relationships with prestigious clients all over the world, including oil majors and traders. Our team prides itself on providing tailor-made solutions to blue chip industrial customers using the highest technical and ethical standards.

We strive to deliver safe, reliable and environmentally friendly marine transportation solution at a competitive price to our customers through a group of professional employees and dedicated service providers ashore and afloat.

WHAT WE DO:

  • Ship Owning
  • Tanker and Dry Bulk Chartering
  • Marine Supplies (Lubes and Freshwater)
  • Bunker Supplies and Deliveries
  • Port Agency
  • Inland and Coastal Shipping Solutions

Saving lives at Sea

BEST PRACTICE

Annual Safety at Sea Conference (Click this Video)
Mental Wellness Helplines & Portals for All Employees Drug & Alcohol Free Operations with Annual Testing Programs Risk Assessment Training & Reflective Learning Programs Annual Safety Day Organized at on Ports & Areas of Operations

HOW TO ACCESS THE SERVICE

Thank you for using the Sailors’ Society confidential helpline specially set up for the Tristar Group (Onshore Staff). The helpline is made up of a telephone hotline and an instant chat facility.

TEL: +1-989-312 8181

A responder will answer the call
The caller will be asked for his/her name and details of the ways he/she would like to be contacted if needed (telephone number, email address, social media chat IDs)

INSTANT CHAT:

www.wellnessatsea.org/tristar-onshore

Please visit the main page
www.wellnessatsea.org to find out how you may further benefit from our award-winning Wellness At Sea programme.

MARINE SAFETY

Annual Safety at Sea Conference
Training & Reflective
Mental Wellness Helplines & Portals for All Employees Drug & Alcohol Free operations with Annual Testing Programs Risk Assessment Training & Reflective Learning Programs Annual Safety Day Organized at our Ports & Areas of Operations

HOW TO ACCESS THE SERVICE

Thank you for using the Sailors’ Society confidential helpline specially set up for the Tristar Group (Onshore Staff). The helpline is made up of a telephone hotline and an instant chat facility.

TEL: +1-989-312 8181

A responder will answer the call
The caller will be asked for his/her name and details of the ways he/she would like to be contacted if needed (telephone number, email address, social media chat IDs)

INSTANT CHAT:

www.wellnessatsea.org/tristar-onshore

Please visit the main page
www.wellnessatsea.org to find out how you may further benefit from our award-winning Wellness At Sea programme.

FUEL FARMS

Fuel Storage Infrastructure is an important building block in our model to offer our customers load port to discharge port solution. With this strategy in mind, the company owns and operates fuel storage facilities in Guam, Haiti, USA, Africa and UAE.

WHAT WE DO:

  • Own and Operate Fuel Storage Facilities
  • Berthing and Discharge of Oil Tankers
  • Fuel Inventory Management
  • Truck and Barge Loading

COMAH compliant

PACIFIC: GUAM

  • Founded in 2009, Tristar Terminals Guam Inc is the largest in the portfolio of fuel farm assets owned by Tristar Group.
  • Spread over 237 acres of development property, the fuel farm is one of the largest single storage fuel farm in Guam and one of the largest in the pacific region.
  • It consists of 26 above ground storage tanks with a combined capacity of 4.2 Million Barrels and is connected to the principal commercial oil jetty within the Port Authority of Guam by means of four fully owned 8 kilometer underground pipelines.

KEY FEATURES

  • Fully Integrated Infrastructure Multi Product Terminal
  • Largest Fuel Farm in the Mariana’s Region Only external fuel storage site for Federal and State Agencies
  • Fully segregated manifolds and stripping systems with lowest possibility of contamination risks.
  • Stable and growing cash flows supported by long term, fee based contracts
  • Experienced and integrated leadership team with strong execution track record and focus on safety
  • Fully permitted by USCG, US EPA and other federal and state agencies.
SERVICES

Oil Storage
LPG Storage
Ship to Shore/Shore to Ship Transfer
Pipeline Transfer
Plant Feed
Fuel Additization and Injection

PRODUCTS HANDLED

Jet Fuel, Mogas, Diesel, Fuel Oil & LPG

CUSTOMERS

Defense Logistics Agency
Guam Power Authority
IP&E/Shell Guam
Mobil Oil Guam
South Pacific Petroleum Corporation

FUEL FARM – USA

Key Features
  • 17 Storage Tanks with a capacity of 320k bbls spread across 50 acres of land
  • Terminal has direct access to Louisiana Light Sweet Crude
  • Terminal has barge access to the United States largest transloading and blending terminal known as the Louisiana Offshore Oil Platform (“LOOP")
  • Free of liens and environmental issues
  • Permits current, storage tanks updated to meet code, monitoring wells in place
  • Access to southern Louisiana energy infrastructure
  • Terminal is permitted for both air and water (including Coast Guard inspection)
  • Terminal is currently empty with air permits, water permits, coast guard approval and up to date API inspections
Dock Facility
  • Transfer product to or from two barges at the same time
  • Non-slip surface and drip pans
  • Lit for night operations
  • Individual load/unload lines from each storage tank with manifold connections
  • Each tank has one valve at the tank and the second valve at the dock
  • Loads vessels at the rate of 3,500 barrels per hour
  • Width limitation on the size of barges is 54 feet
  • Length limitation is 350 feet for any vessel
  • Note: Barge capability may be affected by water levels
Site Location
  • Physical address is 1801 South Riverside Road, Evangeline, Acadia Parish, Louisiana 70537
  • Northeast Quarter Fractional Section 33 –Township 9 South –Range 2 West
  • Latitude 30 13’ 29” –Longitude 92 24’ 34”
  • GPS coordinates are Lat 30.2234 -Long 92.5761
  • On the west bank of Bayou Des Cannes on the Mermentau River Entrance
Permits
  • Fire Inspection (August 2018 annual renewal)
  • Water and Air Permits are current
  • SIC code 5171 and Processing Code 2911
  • Facility Security Plan, Facility Response Plan and Operations Manual in process

FUEL FARM – HAITI

  • Terminal commissioned in December 2018
  • Third petroleum terminal operated by JV partners in Republic of Haiti
  • Located at Martissant, National Route #2, Port Au Prince, Haiti
  • Total Storage Capacity 4,500,000 USG
  • There are 3 above ground vertical tanks constructed as per API standard 653 with Firefighting facilities
  • Product currently stored : Gasoil (Diesel Regular grade)
  • Frequency of vessel berthing is once a month at associated Jetty Facility managed by GMSA Port (private)
  • Terminal is operated 6 days a week from 8 a.m. to 4 p.m. (working hours can be extended based on customer requests or high demand season)
  • Highly experienced expats along with trained local staff are managing the terminal operation
  • The terminal is annually inspected and certified by environmental experts from the Dominican Republic to meet international standards
  • Staff are given safety training at an interval of every 6 months. (one internal training & one external agency training)

FUEL FARM – AFRICA

  • The company owns and operates fuel storage and distribution facilities in Eastern and western Africa.
  • Products handled are mainly refined petroleum products and aviation fuel for into plane operations.
  • The company owns and operates aviation fuel storage facilities in Uganda, South Sudan, Liberia and Central African Republic.
  • The company also operates several satellite fuel storage depots in South Sudan, Democratic Republic of Congo, Mali and Central Africa Republic to support peacekeeping missions.

FUEL FARM – UAE

  • Tristar Chemical Terminal is a bulk chemical logistic hub for receipt, storage, drumming & delivery of chemical solvents & polyols
  • The facility is located at the Jebel Ali Free Zone with direct pipeline access to berth #4
  • Clients include major internationals ExxonMobil, Shell, Brenntag and Trychem
  • The terminal is marine fed and has a multiple range of solvents and industrial chemicals stored in 6 vertical storage tanks
  • Automatic PLC controlled blending with variable frequency pumps are part of the inline polyol blending system
  • The terminal has bulk loading capability with dedicated pipelines and own weigh bridge for quick turnaround of operation
  • There are three drumming stations for drum filling

WHAT WE DO:

  • Rapid deployment of aviation and ground fuel facilities
  • Multi modal logistics
  • Implementation of highest standard of safety and excellence
  • Quality control to stringent international standards
  • Annual safety and quality audits by external inspectors.
  • 24/7 site operations

Fueling the future

FUELS

Tristar offers a wide range of remote fuel logistics services including but not limited to construction of fuel storage facilities for aviation and ground fuels in remote and hostile locations.

Tristar deploys competent and committed workforce to carry out operations under all conditions to ensure uninterrupted fuel supply to end users.

Tristar also operates a wide network of retail fuel stations in East Africa and offers commercial aviation and into plane refueling services at several airports in East and West Africa.

COMMERCIAL FUELS

AFRICA FUELS & LUBRICANTS LTD

AFAL was incorporated as a Sales and Marketing arm of Tristar Transport Limited Kenya in the year 2011. The mission was to improve the quality of life by providing clean energy solutions through the supply of fuels, quality oils and lubricants that fuel everyday lives in accordance with the highest health and safety standards.

FUEL PRODUCTS

AFAL is registered and licensed by EPRA (Energy Petroleum Regulatory Authority) in Kenya as a wholesaler and retailer of petroleum products which includes:

  • Petrol Motor Spirit (PMS)
  • Automotive Gasoil (AGO)
  • Illuminating Kerosene (IK)
  • Aviation Fuels supplied at various Kenya depots including Jomo Kenyatta International Airport and Mombasa International Airport

FUEL STATIONS

AFAL currently operates 6 stations in various major towns in Kenya and Uganda which include:

  • Nairobi Metropolitan (2)
  • Nakuru
  • Eldoret
  • Kisumu
  • Kampala (Uganda)
  • New stations are currently under development in Mombasa and Nyeri County with a target of ensuring increased footprint in all 47 counties in Kenya.

LUBRICANTS

OUR STORY

Africa Fuels & Lubricants Ltd (AFAL) sets out to pursue oil and gas opportunities in the African continent with a significant presence in Kenya, Uganda, Rwanda and Eastern Democratic Republic of Congo (DRC). AFALs’ mission is to improve the quality of life in Africa by providing quality oils and lubricants that fuel everyday lives in accordance with the highest health and safety standards.

LUBRICANTS

With the backing of Chevron, a global energy corporation, AFAL owns the distributorship rights to Caltex lubricants in the East Africa region. Caltex branded lubricants have been manufactured and distributed around the globe for nearly 80 years. Throughout the decades, the focus has always been providing superior products, giving all our customers peace of mind that they’re topping up their engines with quality. A full line of lubrication products is marketed under Havoline® (petrol engine oil) and Delo® (diesel engine oil).

WHY CHOOSE AFAL?

Our wide lubricants experience, logistical capability, and association with a strong recognizable multinational brand and complete product line for both fuels and lubricants offer an all-round package to ensure our clients receive unparalleled end to end solutions.

OUR GLOBAL FOOTPRINT

Tristar is headquartered in Dubai, UAE and operates in 21 countries across 3 continents.

Tristar has built a global and scalable platform which enables it to provide an integrated logistics offering to the energy industry.

ENVIRONMENTAL, SOCIAL & GOVERNANCE (ESG)

Tristar is built on the foundation of being a 'Business For Purpose' and has an established ‘ESG’ framework in order to achieve a positive impact on communities and the environment while providing positive returns to all stakeholders.

Since 2011, Tristar is a signatory of the United Nations Global Compact with compliance to the Principles of Human Rights, Anti-Corruption, Labor and Environment. Mr. Eugene Mayne holds the position of an elected Board Member of the UN Global Compact UAE Local Network.

Tristar supports the advancement and advocacy of the 17 UN Sustainable Development Goals (SDGs) through the implementation of various initiatives - https://www.youtube.com/watch?v=7nBHWZBWGWs

Our 'Business For Purpose' framework is bolstered by strong internal governance, consistent sustainability reporting and continued social initiatives.

Giving back is
getting back

PLANETENVIRONMENT IMPACT

  • Carbon Emission Management
  • Environmental Best Practices

PEOPLESOCIAL IMPACT

  • Partnerships & Education
  • Community Engagement
  • Our Employees
  • Health & Safety Best Practices

PROFITGOVERNANCE IMPACT

  • Responsibility & Compliance
  • Independence & Transparency
  • Board & Cross Functional Committees
  • Commitment & Accountability

WORKING TOGETHER FOR A BETTER TOMORROW

NAVIGATING GLOBALLY EMPOWERING LOCALLY

POSITIVE RETURNS
FOR ALL STAKEHOLDERS

We have a moral obligation to care for the communities in which we operate and to protect the environment for future generations.

EUGENE MAYNE, GROUP CEO

ENVIRONMENTAL

As a responsible business, Tristar is conscious of operating in an efficient manner while simultaneously preserving the environment.

Tristar aims to reduce and offset its carbon footprint through the responsible management of resources and adoption of renewable alternatives where feasible. Tristar encourages the adoption of environmental sustainability among its stakeholders and wider community.

ENVIRONMENT

Preserving the environment is a key focus of Tristar’s sustainability efforts. Around the world and across our operations, we seek to reduce our carbon footprint, waste and water usage.

CARBON FOOTPRINT

Fuel:Tristar continuously measures and implements strategies to reduce fuel consumption aligned with UN SDG No. 12 on Responsible Consumption and Production.

Electricity: Conventional lights have been replaced with LED at our UAE, Oman, Haiti and Tanzania operations and renewable solar lamps installed at our Haiti facility. We are assessing the feasibility of a solar energy infrastructure at other operations.

Our Carbon Footprint tracker uses blockchain technology to measure the impact of our global operations in real-time, allowing the business to understand where we are making an impact and where we can focus on environmental protection efforts.

WATER

Tristar has proactively initiated several water recycling and reuse projects in UAE, Haiti, Guam, Democratic Republic of Congo (DRC) and South Sudan, reducing consumption.

PAPER CONSUMPTION

Efforts are taken to ensure there is an efficient use of paper, aiming to consume FSC/PEFC certified paper which is responsibly sourced in support of UN SDG No. 12 on Responsible Production and Consumption.

PLASTIC WASTE

Steps are taken to curb the use of single-use plastic in offices in support of the 2018 World Environment Day’s theme ‘Beat Plastic Pollution’. This is integral towards environmental protection and has already been implemented in the UAE, Guam and South Sudan operations.

SUSTAINABILITY GOALS

Preserving the environment is a key focus of Tristar’s sustainability efforts. Around the world and across our operations, we seek to reduce carbon footprint, waste and water usage.

READ OUR LATEST SUSTAINABILITY REPORT

CARBON FOOTPRINT

Fuel: the main non-renewable resource used in operations. Tristar continuously measures and implements strategies to reduce fuel consumption aligned with UN SDG No. 12 on Responsible Consumption and Production.

Electricity: Conventional lights have been replaced with LED at our UAE, Oman, Haiti and Tanzania operations and renewable solar lamps installed at our Haiti facility. We are assessing the feasibility of a solar energy infrastructure at other operations.

Our Carbon Footprint tracker uses blockchain technology to measure the impact of our global operations in real-time, allowing the business to understand where we are making an impact and where we can focus on environmental protection efforts.

WATER

Tristar has proactively initiated several water recycling and reuse projects in UAE, Haiti, Guam, Democratic Republic of Congo (DRC) and South Sudan, reducing consumption.

PAPER CONSUMPTION

Efforts are taken to ensure there is an efficient use of paper, aiming to consume FSC/PEFC certified paper, which is responsibly sourced in support of UN SDG No. 12 on Responsible Production and Consumption. A decrease in paper consumption has been observed due to awareness and smart printer management with user authentication, double sided printing, and other setting alterations.

PLASTIC WASTE

Steps are taken to curb the use of single-use plastic in offices in support of the 2018 World Environment Day’s theme ‘Beat Plastic Pollution’. This is integral towards environmental protection and has already been implemented in the UAE, Guam and South Sudan operations.

REPORTS

Preserving the environment is a key focus of Tristar’s sustainability efforts. Around the world and across our operations, we seek to reduce carbon footprint, waste and water usage.

READ OUR LATEST SUSTAINABILITY REPORT

CARBON FOOTPRINT

Fuel: the main non-renewable resource used in operations. Tristar continuously measures and implements strategies to reduce fuel consumption aligned with UN SDG No. 12 on Responsible Consumption and Production.

Electricity: Conventional lights have been replaced with LED at our UAE, Oman, Haiti and Tanzania operations and renewable solar lamps installed at our Haiti facility. We are assessing the feasibility of a solar energy infrastructure at other operations.

Our Carbon Footprint tracker uses blockchain technology to measure the impact of our global operations in real-time, allowing the business to understand where we are making an impact and where we can focus on environmental protection efforts.

WATER

Tristar has proactively initiated several water recycling and reuse projects in UAE, Haiti, Guam, Democratic Republic of Congo (DRC) and South Sudan, reducing consumption.

PAPER CONSUMPTION

Efforts are taken to ensure there is an efficient use of paper, aiming to consume FSC/PEFC certified paper, which is responsibly sourced in support of UN SDG No. 12 on Responsible Production and Consumption. A decrease in paper consumption has been observed due to awareness and smart printer management with user authentication, double sided printing, and other setting alterations.

PLASTIC WASTE

Steps are taken to curb the use of single-use plastic in offices in support of the 2018 World Environment Day’s theme ‘Beat Plastic Pollution’. This is integral towards environmental protection and has already been implemented in the UAE, Guam and South Sudan operations.

SOCIAL

Tristar contributes towards social matters such as access to education, clean water, and health services.

True empowerment means providing equal opportunities to men and women alike. Women in leadership positions provide the right balance to protect the future of the enterprise

EUGENE MAYNE, GROUP CEO

EDUCATION

Tristar believes in providing access to education for all as per UN SDG No 5, on Quality Education that focuses on building partnerships to reach this goal. In the African continent, the focus on Quality Education is due to issues of poverty, inadequate educational facilities and low student enrolment. Over the past years, Tristar has supported the funding and development of two local schools in South Sudan to enable access to basic education. This has provided an opportunity for young children in those communities to pursue their education and build a brighter future.

PARTNERSHIPS

Tristar helps to build better communities by providing opportunities for employees to dedicate time and resources towards creating a strong and cohesive society.

Tristar contributes and takes action towards social considerations such as education, clean water, and health in the communities where it operates.

To learn more about Tristar’s initiatives in support of the UN SDGs, please view our corporate video – Click Here

EMPLOYEES

Our biggest asset is our people. Our mission is to develop and retain a qualified workforce to offer superior customer service, grow shareholder value and respect the communities in which we operate.

We conduct yearly Employee Satisfaction Surveys and take their inputs into account, formulating strategies for the future. We consider the development of our employees to be extremely important.

WOMEN’S EMPOWERMENT PRINCIPLES

Tristar has strengthened its commitment towards more inclusive gender diversity in the past years, by signing the Women’s Empowerment Principles (WEPs) in March 2019. The WEP is a joint initiative of UN Women and UNGC to enable businesses to empower women and take decisive action in the workplace, marketplace and community.

HEALTH, SAFETY, ENVIRONMENT AND QUALITY

Tristar, an industry leader in safety and quality, is strongly committed to protecting and continually improving the Health and Safety of its employees, customers, contractors, visitors and the public at large. Tristar employs a world class HSEQ Management System that serves as guiding manual for all activities throughout our business maintaining a number of KPIs to continuously monitor and enhance performance at all levels. Tristar's APEX HSEQ and Sustainability Committee was launched by Group CEO Eugene Mayne to drive HSEQ ownership starting from grassroots level to the executive leadership.

Tristar strongly believes that customer satisfaction is a vital indicator of customer loyalty that increases our ability to grow further. The customer is always at the pole position.

Tristar embraces the PDCA
(Plan – Do – Check – Act) methodology in operationalizing the HSEQ Management System to enhance performance across the group.

Safety is not negotiable at Tristar and cannot be achieved on a ‘Do it tomorrow’ or ‘Fix it next time’ attitude

EUGENE MAYNE, GROUP CEO

HIGH STANDARDS FOR HSEQ

  • ISO 9001:2015 Quality Management System
  • ISO 14001:2015 Environmental Management System
  • ISO 45001:2018 Occupational Health and Safety Management System
  • ISO 39001:2012 Road Traffic Safety Management System
  • GPCA - Gulf Sustainability and Quality Assessment System (SQAS)
  • Chemical Distribution Institute – Terminals (CDI-T)
  • Dubai Multi Commodities Centre (DMCC) for Warehouse
  • International Safety Management (ISM) Code
  • HSEQ MEMBERSHIP/AFFILIATIONS
  • RoSPA member for Road Safety since 2013
  • Joint Inspection Group (JIG) since 2019
  • Dubai Quality Group (DQA) affiliate member since 2000
  • Dubai Chamber Sustainability Network since 2013
  • Emirates Environmental Group (EEG) since 2019

HSE MANAGEMENT SYSTEM (4E’s)

Tristar’s HSE Management System is designed and built on the basis of 4 major pillars which are 4E’s: Education, Engineering, Enforcement, Evaluation.

Driver
  • Recruitment & Medical Policy
  • Defensive Driving & Hazardous Material Training
  • Induction & Onboard Training
  • Tristar Golden Rules & HSSE Principles
  • Hearts & Minds
  • Barrier Thinking Training
  • Quarterly Safety Meetings/Campaigns
Vehicle & Equipment
  • Vehicle Specifications & ADR Compliance
  • Rollover Stability System
  • ABS/EBS Braking System
  • Workshop Safety
  • Tyre & Cage Management
  • HSE Critical Equipment
  • Preventive Maintenance System
Best Practice
  • IVMS Monitoring
  • Fatigue Management
  • NMPI Reporting
  • Drive Cam & Fatigue Monitors
  • Stop Work Authority
  • HSE Passport
  • RHM & Journey Management
  • Driving Simulator
Measurement
  • Vehicle Inspection
  • Alco-Blow Testing
  • Gate Inspection
  • Crisis & Emergencies
  • Spot Checks
  • DPL & Awards
  • Compliance Audits

TRISTAR HSEQ BEST PRACTICES

GOVERNANCE

The success of Tristar, since its inception in 1998, has been its commitment to good Corporate Governance practices. Our Corporate Governance Rules are intended to ensure good, responsible and value-focused management of the business to maintain a culture of ethical behavior and compliance aligned with our values and mission.

We always strive to achieve best-in-class corporate governance by embracing an Integrated approach of Governance, Risk Management and Compliance (GRC).

OUR VALUES, PRINCIPLES AND CODE OF CONDUCT

Tristar Group believes in being an “Inspiring Excellence in Business” by continuously transforming itself in tune with the world we serve. Our values and business principles provide a fixed point of reference which guide the way we operate and behave.

CORE VALUES & BUSINESS PRINCIPLES

We believe in honesty, integrity and fairness in all aspects of our business.

We shall respect the rights of our employees, whilst also providing good and safe conditions of work for them.

We shall conduct our business in a socially responsible manner consistent with local regulations as is deemed fit for a good corporate citizen.

We shall win and develop the loyalty of our customers by offering prompt, reliable and pre-eminent service. Never say NO to our customers.

We shall develop good business relationships with our suppliers as well as maintaining long-term relationships with them.

We shall not encourage any untoward payments while conducting our business.

We shall protect the investments of our shareholders and work towards providing them acceptable returns.

CODE OF CONDUCT

Tristar operates in a responsible and ethical manner by communicating and engraining the spirit of the Ethics Policy among all employees. Our commitment towards anti-corruption and human rights protection is highlighted, with a provision of a direct mode of communication to report violations to the top management. To view Business Ethics Policy

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TECHNOLOGY & INNOVATION

Tristar places utmost importance on automation and technology solutions to streamline operations and reduce costs. Tristar was the first logistics company in the UAE to adopt blockchain technology. Our warehouse management system and transportation platforms are protected by military grade encryption.

In 2018, 50 of our vehicles were fitted with a state-of-the-art Driver Fatigue Management System, which uses a dedicated infra-red camera to track drivers’ facial expressions sending signals to a monitoring center. Through these initiatives, we are proud to have achieved zero fatalities in over 150 million kilometers distance covered.

LATEST NEWS

OUR JOURNEY

Tristar was established as a road transportation business in 1998 and has grown into a best-in-class energy logistics company through a combination of new contracts, strategic partnerships and acquisitions.

As of 31 December 2019, 65.1% of Tristar's outstanding share capital of the company was owned by Agility Public Warehousing Company K.S.C.P., a company incorporated in Kuwait, while 19.6% was held by GIC Private Limited and 15.3% was held by Eugene Mayne, Founder and CEO.

ZERO TRISTAR ROAD FATALITIES-
SAFETY IS PARAMOUNT

Laying the
Business Foundation

Building a World
Class Integrated
Logistics Offering

Accelerating
Growth

BUILDING CUSTOMER LOYALTY THROUGH
OPERATIONAL EXCELLENCE

KEY SUPPLIER TO BLUE CHIP CUSTOMERS

REGIONAL & INTERNATIONAL AWARDS

OUR SUBSIDIARIES